If you are not satisfied with the product you have purchased, we will gladly exchange the product you purchased for a similar product of equal value, provided that the product you purchased is returned in NEW condition and the exchange occurs within 14 days of the original purchase date. For custom orders being returned, there is a 25% restocking fee. Buyer is responsible for all shipping charges.
Manufacturers warranty is 90 days from original purchase date and is limited to defects in workmanship only.
Please be aware that moisture can cause damage or color change to the exotic leathers.
Due to the custom production of the majority of our products, your order will be shipped within ten to fifteen business days from the purchase date via USPS. If you have ordered an item that is in stock, your order will be sent out within two business days.
International customers please contact us and we will quote shipping and availability. Please be aware that we are not able to export products made from reptile skins due to requirement of CITES permits.